About Us

The Raleigh Oak Charter School online merch store, created by The Parents Circle, supports the school with every purchase while providing you with high quality items to show off your school pride!

Orders will be fulfilled and sent out in about 2-7 business days. You’ll receive another email when the order’s been sent out, along with the tracking number (if you’ve chosen a shipping method with tracking).

We love our school community and welcome your feedback and suggestions. Use our Contact Us page to tell us what we’re doing right or what we can improve on.

RETURN FAQ

How are returns handled differently when comparing quality concerns or customers changing their minds?

ALL SALES ARE FINAL. Any problems that occur because of an error on our part will be handled at our expense. Cases where our customers would like to exchange or return a product without any defect or due to a wrong size being ordered are unfortunately not accepted. If such a case arises, we suggest offering a peer-to-peer sale via our Parent Circle group Facebook page to sell your unwanted item to another ROCS family, and reordering the correct item(s).